Katherine Marten, RDH, shares her expertise with VoiceWorks, the light-weight wi-fi headset that permits dental hygienists to verbally transcribe pocket depths, recession, bleeding, mobility, massive restorations (i.e. bridges, crowns) and permits dental professionals to solely give attention to affected person training, whereas additionally holding them actively engaged all through their remedy:
“I started LifeSmiles Dental Hygiene in 2015, with a imaginative and prescient to supply my shoppers with an enhanced interactive, instructional, and client-centered strategy to preventive oral care; whereas, additionally providing that “WOW” issue throughout appointments. As a busy mother with three younger kids at residence, it was additionally key that I structured my enterprise to make sure a wholesome work-home life stability.
As LifeSmiles grew and developed over time, many challenges arose when it got here to operating the executive and clerical facets, and charting was one of many primary time-consuming points I struggled with. I started investigating choices to streamline this course of and took benefit of Oral Science’s three-month money-back assure with VoiceWorks.
I started integrating VoiceWorks’ headset and software program into my enterprise practices in 2020, and since doing so, this system has turn out to be invaluable, with quite a few advantages for my workplace, my work as a clinician, and my shoppers.
- Saves Time: Charting is accomplished chairside with the voice recognition software program, and with out the necessity for an assistant. There are numerous shortcut instructions that permit for quicker, more practical, and extra environment friendly charting.
- Elevated Accuracy: VoiceWorks information as you chart; subsequently, eliminating missed or inaccurate data. The software program rapidly information lacking tooth, probing depths, recession, furcation, mobility, bleeding factors, exudate, and enormous restorations akin to crowns, and bridges. Its voice recognition expertise is skilled to select up every supplier’s voice, so it understands what you’re calling out. Background music and consumer conversations don’t affect charting and it repeats the info to make sure it’s precisely recorded.
- Handsfree: VoiceWorks is totally handsfree, stopping cross-contamination or the necessity to take away gloves throughout charting. It may be used below a face defend and with an N95 masks. This makes it a breeze to work with throughout consumer appointments.
- Aids in Analysis and Analysis: VoiceWorks makes use of the recorded data you relay, and breaks it down into helpful knowledge, which makes charting far less complicated and helps with figuring out a dental hygiene prognosis. VoiceWorks summarizes pocket depths, recession, furcation, plaque websites bleeding factors into variety of websites famous in addition to percentages, which streamlines setting and evaluating targets.
- Interactive and Instructional: I’m a powerful believer that information is energy. I spend fairly a little bit of time educating my shoppers on their current oral well being situations and tips on how to obtain improved outcomes. VoiceWorks has additionally turn out to be a stable useful resource for consumer training. As you’re charting, VoiceWorks repeats the info, calling out a warning for probing depths over 4mm and the hazard for probing depths over 5mm alerting the consumer to areas of concern. As soon as charting is full, I can present the consumer their chart and evaluation the dental illness course of and different findings. The chart is visually stimulating and straightforward for shoppers to grasp and will be printed or emailed for the consumer’s report. They usually touch upon how thorough and academic their appointment is, and the way nobody has ever defined this course of to them on this capability earlier than. Due to the data VoiceWorks offers throughout visits, shoppers return motivated and desperate to see their enchancment.
- Assists With Remedy Acceptance: When shoppers have a greater understanding of their oral well being and the state it’s in, they’ve a greater acceptance of really helpful remedy. This not solely helps promote good oral well being for my shoppers but additionally assists with my observe’s backside line.
- Value-effective: Whereas there may be an preliminary funding and a month-to-month price, the value-add that VoiceWorks offers outweighs these prices. It has helped me to avoid wasting time, which will be spent specializing in my shoppers, different areas of my observe, or with my household. Purchasers usually remark that they’ve by no means had their oral well being defined to them so effectively, which not solely assists with retention but additionally will increase my consumer base by referrals. Plus, it presents that “WOW” issue throughout consumer visits that I envisioned for my observe once I first launched this enterprise.
On the finish of the day, VoiceWorks has been an asset to our workplace. Along with the numerous accolades I’ve listed above, the coaching supplied with the software program was simple, the instruments themselves are user-friendly, and the technical assist supplied with the product is excellent. Together with integrating GBT, shoppers are extra concerned of their appointments and excitedly return to see the progress they’ve made. I extremely suggest VoiceWorks to any dental hygienist or oral healthcare observe.”
To study extra about VoiceWorks, go to oralscience.com