Memorial Hermann Health System Expands Partnership with Reimagine Care to Enhance Patient Experience
Houston-based Memorial Hermann Health System is proud to announce an expanded partnership with Reimagine Care, a platform that provides patients with access to a team of clinical oncology specialists through text, phone, and video consultations. This collaboration aims to address symptom concerns and side effects of therapy for cancer patients outside of the traditional clinical setting. Recently, executives from Memorial Hermann and Reimagine Care sat down with Healthcare Innovation to discuss the exciting developments in this initiative.
Sandy Miller, R.N., Vice President of the oncology service line at Memorial Hermann, shared insights into the healthcare system’s commitment to providing top-notch care for the approximately 14,000 new cancer patients they see each year. Dan Nardi, CEO of Reimagine Care, highlighted the platform’s unique approach in supporting cancer patients throughout their treatment journey with personalized services.
**FAQs**
**1. What is Reimagine Care’s business model?**
Reimagine Care operates on a subscription-based model, where they support a set number of patients for a flat rate. Patients receive continuous assistance during their treatment, with the option for health systems to bill for additional services rendered.
**2. How does Reimagine Care help with patient engagement outside the clinic?**
Reimagine Care provides real-time support for patients experiencing symptoms or side effects of treatment at home. Through proactive monitoring and communication, patients receive guidance and education on managing their condition effectively.
**3. How does Reimagine Care integrate with Memorial Hermann’s clinical workflows?**
Reimagine Care works seamlessly within Memorial Hermann’s EMR system, allowing for direct communication and collaboration between the care team and oncologists. This integration enhances patient care and streamlines the treatment process.
**4. How has patient satisfaction been impacted by the partnership with Reimagine Care?**
Patient feedback has been overwhelmingly positive, with high Net Promoter Scores and satisfaction ratings. Patients appreciate the support and care provided by Reimagine Care, leading to improved overall experience and outcomes.
**Conclusion**
The partnership between Memorial Hermann Health System and Reimagine Care represents a significant step towards enhancing patient-centric care for cancer patients. By leveraging technology and specialized oncology services, both organizations are committed to improving the quality of care and support outside the traditional clinical setting. With a focus on patient engagement, real-time monitoring, and streamlined communication, this collaboration sets a new standard for comprehensive oncology care.
In conclusion, the expansion of this partnership signifies a promising future for cancer patients at Memorial Hermann Health System. Through innovative solutions and a patient-centered approach, both organizations are dedicated to empowering patients and improving outcomes in the fight against cancer.